Newsletter (June 2020)
...and we're back!
As you may have heard, on Monday 15th of June, both our shops opened their doors again for the first time in almost three months.
Before we get to it, we'd like to take this opportunity to thank every single one of you for continuing to shop with us throughout the lockdown. Without your support, we simply wouldn't be here today.
What's been happening?
Whilst the vast majority of our time has been spent getting online orders sent out, as well as working to bring improvements to the overall online experience, such as DPD next-day shipping, we've also given our Kingswood shop a much-overdue facelift!
Some of the changes we've made include:
- Every wall and cabinet has been re-painted and de-cluttered
- Gridwall installed to keep coils and accessories in one place
- New plants and LED lighting
- Frames installed for flavour menus and price-lists
- Deep clean from top-to-bottom
- Sneeze guard, one-way system and cleaning station installed to ensure government COVID compliancy
...and many more little touches to improve the shopping experience!
Health & Safety
To ensure compliance with government guidelines and to help protect the health and safety of our staff and customers, we've had to make a few changes.
- Both shops are currently operating on a one-in, one-out basis (one customer in the shop at any given time)
- For hygiene reasons, liquid testing and any other 'hands-on' services, such as coil changes, setups and cleaning will be unavailable
- For any warranty returns or queries, we will have to hold your device for an initial 48-hour quarantine period to prevent any cross-contamination
Whilst we understand some of this may be frustrating for some, and sincerely apologise if you have to wait for an extended period of time, we are closely monitoring government guidelines and hope to relax some of these measures as soon as it is deemed safe to do so.
Head Candy Autumn Fruits & Tangerine Dream 50ml Shortfills
Back in stock! - £9.99 inc. nicotine shot
Inspired by hedgerows heavy with fruit on a misty autumnal morning. Blackberries highlighted with sweet wild cherry balanced with a touch of star anise. Incorporating natural alkylamides to help reduce reliance on nicotine.
Inspired by dusk settling over a fountain courtyard in the Arabian Nights. Sweet orange accented with heady notes of rose and violet. Incorporating natural alkylamides to help reduce reliance on nicotine.
Over the coming weeks and months, as we complete the transition back to normal service, we'll be keeping touch via email (be sure to sign up to our newsletter if you haven't already!) to keep you up to date with any important updates, new arrivals or exciting promotions!
Stay tuned, and stay alert.
- Vapour Generation Team